Roman Plumbing: We are Tampa

When he first moved from Queens, N.Y. to the Tampa area, Frankie Roman’s company, Roman Plumbing, mainly focused on custom home plumbing work.

But the economy had other ideas for Roman. “Change got me through the economic downturn,” he says. “I had to adapt from doing new construction to doing primarily service work. I did have a background in service work from New York. We redirected our focus and I am definitely glad I did it.”

Roman started his business in 2002 and now deploys three service trucks around the Tampa-St.Petersburg area. Roman Plumbing’s fleet features two Ford Transit trucks and one Dodge 2500 van.
“The Ford trucks are great on gas and we don’t need to carry a lot of unnecessary material. We have less inventory,” he says. “We’ll use the van if we have to transport larger items such as 50 or 80 gallon model water heaters.”

Roman’s trucks feature a distinct blue water motif, which includes a funnel on the trucks’ sides and a wrench on the doors. “The wrap was my wife Joanna’s idea,” he says. “We liked the idea of water droplets on the top and the water funnel on the side. The rest the designer (King of Wraps out of Port Richey, Fla.) fine tuned. We wanted something that dealt with water savings.”

Roman also has incorporated the truck’s design onto business cards, water heater and disposal stickers and back-flow inspection cards. “We wanted it all tied into the trucks” he says.

The response to the vibrant service trucks has been positive, Roman says. He recalls one particular customer that really zeroed in on the truck design. “There was an elderly lady that thought it was raining outside,” he says. “She told me, ‘Your truck is all wet.’”

Roman, who helped start the Tri-County chapter of Plumbing-Heating-Cooling Contractors Association in the Tampa bay area, says competition in the plumbing contracting marketplace is steeper than ever.

“We are in a highly competitive market, which is flooded with unlicensed contractors and handymen" he says. “It’s getting harder. We set ourselves apart from the competition. We keep a clean look with the trucks, we wear uniforms and we use a flat-rate book. We’re there for our customers day or night. Professionalism in this industry goes a long way.”